Setting up a new business takes effort and making a lot of contacts, meetings and signing deals. If you are generating leads and potential leads you will be driving, meeting and talking - a lot. So what happens when those leads call back and you are not able to take the call because you are always in meetings or driving.
Business owners face this challenge on a daily basis and this is why the implementation of administration staff and customer services staff are important and useful. If you are just starting up a business you might not be at a stage financially and professionally to take on another person, but need some level of administration support. This is where a virtual PA service can become a useful solution.
An outside company will be trained on your business and can take messages for you in a professional manner. Any callers will reach your business and speak to someone who can take a message or deal with the query and they will not be constantly leaving an answerphone message. Often a virtual PA will have telephone answering service experience and this will be reflected in the conversation.
A business owner can request a script for the virtual PA to stick to, or the PA can answer the call and deal with this in the most professional way possible without a script.
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